Customer Feedback Survey

Personal Information

What should we call you?
How can we reach you?
Provide us with your mobile number

Service Delivery Details

When did this transaction take place?
Who attended to you?
Which branch did you visit?
What service did you request for?

Was your request processed timely)

Was the attending teller/customer service officer friendly?

How would you rate the branch environment?

Where issues arose, did the attending officer resolve such issues in a knowledgeable manner?

Please rate your overall experience

Any other comments or recommendations?